SCHEDULING AND APPOINTMENTS
We understand that your time is valuable to you. We will schedule your appointments promptly and provide treatment services in as few visits as possible.
We strive to be on time, and we see one patient at a time. Due to the many types of dental and facial rejuvenation services provided by Drs. Jan and Warren Roberts, certain circumstances (such as emergency cases) may lengthen the time necessary for a procedure. In such cases we will communicate the delay to you, and appreciate your understanding and patience.
Cancellation and no-show policy
Your appointment time has been specifically booked for you. While we understand that some circumstances are unavoidable, we request at least 48 business hours notice for any changes or cancellations. Appointment no-shows or cancellations with less than 24 business hours notice may be subject to a $100 cancellation fee and a deposit may be required to reschedule your appointment. We value our patients’ time and want to ensure that those in need of dental care can be scheduled with fair notice.
|Monday:||9:00 AM – 5:00 PM|
|Tuesday:||9:00 AM – 5:00 PM|
|Saturday:||9:00 AM – 5:00 PM|
|Sunday:||9:00 AM – 5:00 PM|
Call us at 604-943-3343 for more information or to schedule an appointment.